TERMS AND CONDITIONS

Acceptance of Terms

By accessing and using the Salazora website, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website and services.

Products

We strive to ensure that all product descriptions, images, and prices are accurate. However, slight variations in packaging, color, or appearance may occur due to photography, screen settings, or manufacturer updates.

Pricing

All prices displayed on our website are listed in Pakistani Rupees (PKR). Prices and promotions may change without prior notice.

Orders

Once an order is placed, you will receive an order confirmation. Salazora reserves the right to accept, decline, or cancel any order if fraudulent activity, pricing errors, or stock availability issues are identified.

Payment

We offer secure payment methods for your convenience. Orders will only be processed after successful payment confirmation or according to the selected payment method.

Shipping

We provide free shipping across Pakistan, with estimated delivery within 3 to 5 working days. Delivery times are estimates and may vary due to courier services, public holidays, weather conditions, or other circumstances beyond our control.

Returns & Exchanges

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery. To be eligible for a return or exchange, the product must be unused, in its original packaging, and accompanied by proof of purchase.

For hygiene and safety reasons, opened or used perfumes and cosmetics cannot be returned or exchanged unless they are defective or delivered incorrectly.

Intellectual Property

All content on this website, including text, images, graphics, logos, product descriptions, and branding, is the property of Salazora and may not be copied, reproduced, or used without prior written permission.

User Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information.
  • Use the website only for lawful purposes.
  • Avoid any activity that may interfere with the website's security or functionality.

Limitation of Liability

Salazora shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services. Our liability is limited to the value of the purchased product, where permitted by applicable law.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our website after changes have been posted constitutes your acceptance of the updated terms.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact our customer support team through the contact information provided on our website